Sivakumar Venkatraman, CIO at Dubai First.
Sivakumar Venkatraman is the CIO of Dubai First, a subsidiary of FAB, and he brings in over 2 decades of IT experience in BFSI sector. Prior to taking on this role, he was the CTO at MetLife India, responsible for South East Asia. In his tenure of over 8 years in MetLife, he was involved in various technology transformation initiatives including the ones with two largest banks in India and Malaysia. Before joining MetLife, Sivakumar served as Head of IT in Aviva Life insurance and a 3 year stint with Bloomberg heading their IT Operations for South East Asia region. Sivakumar has a rare combination of IT and Army as he served in the Indian Army as commissioned officer for over 6 years before moving to the corporate world in 1995.
At Dubai First, Sivakumar, in addition to his current role, is also responsible for digital strategy and its implementation. He is actively focused on bridging the gap between business and digitalization opportunities that IT can enable across all dimensions. He has currently embarked on the digital journey covering customer touch points and innovating areas to enhance customer efficiency & experience and creating business opportunities through digital channels.
Sivakumar’s focus on digitalisation of the company led him to create Digital Solutions for their customers in payment space while ramping up investment in Technology platforms and Analytics.